Unit of competency details

Unit descriptor 

This unit defines the competency required to prepare a range of content for a website in accordance with customer specifications while ensuring that content is compatible with appropriate technical and infrastructure protocols.

Application of the unit 

Prerequisite units 

Employability skills 

This unit contains employability skills.

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Confirm that content meets required standards

1.1. Take action to ensure that text-based content  meets client needs and required style standards 

1.2. Confirm multimedia-based content  meets the business design standards  or overall 'look' of the website

1.3. Check that the mix between multimedia- and text-based content  provides the required level of interaction identified in the project brief

1.4. Test that content  conforms to the client  expectations and technology

2. Confirm that technology supports content

2.1. Take action to ensure that the protocols required for multimedia content  are available

2.2. Check and confirm that the bandwidth required to support the content  is available

2.3. Check and confirm that servers  support the content  and levels of interaction

2.4. Check and confirm that all plug-ins required to support content  are made available

2.5. Test and confirm that compression techniques support delivery of content 

3. Test content

3.1. Test and confirm that content  displays as intended and according to business requirements , in target browsers 

3.2. Test with beta users  that content encourages interaction and content  interaction performs as intended and record results

3.3. Test and confirm that plug-ins download with a minimum of steps, complication and time

3.4. Test that interactive tools are available and provide the expected results

REQUIRED SKILLS AND KNOWLEDGE 

This section describes the skills and knowledge required for this unit.

Required skills 

• Website publishing
• File transfer
• Directory maintenance
• Site testing skills

Required knowledge 

• Server operating systems
• Server access security procedures
• FTP software protocols
• Privacy principles
• Internet protocols
• Security issues (e.g. denial of service, viruses, hackers)
• Copyright issues
• Streaming technologies
• Compression technologies

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

• Assessment must confirm the ability to prepare and integrate a mix of content for a website. Content must operate as expected - that is the correct streaming/compression techniques were used.

To demonstrate competency in this unit the person will require access to:

• Style guides and design brief
• Compression and streaming software

Context of and specific resources for assessment 

Website design is important for a range contexts, including security, accessibility and legal, moral and ethical issues.

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:

• Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.

• Applications may involve responsibility for, and limited organisation of, others.

Method of assessment 

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

• Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

• Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

In the case of this unit, it could be assessed in a holistic manner with:

• ICAA4142C Design a website to meet technical requirements
• ICAD4190B Maintain information standards

An individual demonstrating this competency would be able to:

• Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts
• Apply solutions to a defined range of unpredictable problems
• Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas
• Identify, analyse and evaluate information from a variety of sources
• Take responsibility for own outputs in relation to specified quality standards
• Take limited responsibility for the quantity and quality of the output of others
• Maintain knowledge of industry products and services

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Content  may include:

• text-based documents
• multimedia content such as audio/video streaming
• animation
• static graphics
• sound files

Client  may include but ins not limited to:

• internal departments
• external organisations
• clubs
• individual people
• internal employees

Standards  may include:

• ISO/IEC/AS standards
• organisational standards
• project standards (for further information refer to the Standards Australia website at: www.standards.com.au)

Servers  may include:

• Application/web servers
• BEA Weblogic servers
• IBM VisualAge and WebSphere
• Novell NDS servers
• Email servers
• File and print servers
• FTP servers
• Firewall servers
• Proxy/cache servers

Requirements  may be in reference to:

• business
• system
• application
• network
• people in the organisation

Browsers  may include but is not limited to:

• Netscape Navigator
• Internet Explorer
• Mozilla
• Opera
• Galleon
• Phoenix
• Konqueror
• Lynx

User  may include:

• a person within a department
• a department within the organisation
• a third party

Unit sector 

Implement

Co-requisite units 

Competency field